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Do I have to have an account to place an order?

No. Creating an account is a helpful feature that can keep you up to date on our latest products; save you time when you check out by keeping your address, phone number, etc. on file; and help you keep track of past orders. However, anyone may place an order, whether he or she has an account or not.

Is my order secure?

Yes. Your order is processed over a secure server. Your name, address, credit card number, and other details are encrypted to prevent third parties from intercepting any private information.

How do I change the password for my account?

To change your account password, visit the My Account page and click on the link titled Change My Password.

I forgot my username and/or password. What do I do now?

To retrieve your password, visit the Username and Password Assistance page, enter your email address in the space provided, and click "Send Reminder." A username and password reminder will be emailed to you.